All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@somaticmassagepc.com to obtain an Return Merchandise , and
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange three (3) days from the receipt of your item to process your return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Customers may request a return within 14 days of the original delivery date.
● Items must be unused, unopened, unworn, unwashed, in original packaging, and accompanied by proof of purchase.
● We do not accept returns on opened skincare, wellness, CBD, essential oil, or body care products.
● We do not accept returns or exchanges on worn, used, washed, altered, or opened garments.
● We do not accept returns on opened skincare, wellness, CBD, essential oil, or body care products.
● We do not accept returns or exchanges on worn, used, washed, altered, or opened garments.
● Sale items, clearance items, promotional products, gift cards, and final sale items are non-refundable.
● Shipping charges are non-refundable unless an incorrect or defective item was received.
● Somatic Massage Therapy & Spa reserves the right to deny returns that show signs of use, wear, damage, tampering, or abuse.
● By purchasing through our website, customers acknowledge and agree to these return and refund policies.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
